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The enduring importance of paper in a digitalising world

Jacqueline Ntaka

IN an era where digital technology is rapidly transforming every aspect of our lives, the notion of a paperless society has gained significant traction. The convenience of digital documents, the environmental benefits of reducing paper consumption, and the efficiency of electronic communication are all compelling arguments for moving away from paper. However, despite the undeniable advantages of digitalisation, paper remains an indispensable part of our daily lives, and its complete elimination poses significant challenges.

Paper has been a cornerstone of human civilisation for centuries, serving as a medium for recording history, disseminating knowledge, and facilitating communication. Its versatility and reliability have made it an essential tool in various domains. In education, despite the rise of digital textbooks and online learning platforms, paper remains a crucial resource. Printed books, notebooks, and handouts are still widely used by students and educators alike. The tactile experience of writing on paper can enhance learning and retention, and many students find it easier to annotate and highlight physical texts. In the corporate world, paper is still heavily relied upon for contracts, legal documents, and official correspondence. While electronic signatures and digital contracts are becoming more common, many organisations continue to use paper for its perceived security and authenticity.

In healthcare, medical records and prescriptions are increasingly being digitised, yet paper remains prevalent in healthcare settings. Paper records are often used as backups to electronic systems, and many patients and healthcare providers prefer the tangible nature of paper documents. Artistes, writers, and designers frequently use paper as a medium for their work. The tactile quality of paper can inspire creativity and provide a unique experience that digital tools cannot replicate.

Transitioning to a completely paperless society is fraught with challenges, both practical and psychological. Not everyone has equal access to digital technology. In many parts of the world, reliable internet access and digital devices are still luxuries rather than necessities. Paper remains a vital resource for communication and information in these areas. While digital documents can be encrypted and protected, they are also vulnerable to hacking and cyber-attacks. Paper documents, on the other hand, can be securely stored and are less susceptible to digital threats. Although reducing paper usage can help conserve forests, the production and disposal of electronic devices also have significant environmental impacts. E-waste is a growing concern, and the energy consumption of data centres contributes to carbon emissions.

Many people simply prefer the tactile experience of paper. The act of writing by hand can aid memory and comprehension, and physical books and documents can be more comfortable to read for extended periods. Digital systems are not infallible. Power outages, technical failures, and software glitches can disrupt access to digital documents. Paper, in contrast, is not dependent on technology and can be accessed at any time.

While the digital revolution offers numerous benefits, the complete elimination of paper is neither practical nor desirable. Paper continues to play a vital role in education, business, healthcare, and the arts, and its unique qualities cannot be fully replicated by digital alternatives. As we move towards a more digitalised world, it is important to recognise the enduring value of paper and to strive for a balanced approach that leverages the strengths of both mediums.

*Jacqueline Ntaka is the CEO of Mviyo Technologies, a local tech company that provides custom software development, mobile applications and data analytics solutions. She can be contacted on [email protected]

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